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Methodology

Trusted Brand - 2021

Survey Methodology Summary

Biobrain conducted an online survey to identify the Most Trusted Brands across India. The survey targeted individuals aged 18 and above who are either decision-makers or influencers in purchasing products and services across 33 selected brand categories. The survey was hosted on Biobrain’s secure server and administered using its proprietary panel, ensuring demographic representation across 10 major cities.

Age Distribution Percentage
18–24 years 22%
25–33 years 35%
34–44 years 28%
45–54 years 10%
55–64 years 3%
65+ years 1%
Gender Percentage
Male 55%
Female 55%
Household Income (HHI): Percentage
Less than ₹2.5 lakh 14%
₹2.5–4.99 lakh 20%
₹5–7.49 lakh 19%
₹7.5–9.99 lakh 20%
₹10 lakh or more 27%

This comprehensive methodology ensures a robust, diverse, and representative sample, enabling reliable insights into brand trust across urban India.

Most Trusted Brand Survey: Analysis Approach

To assess brand trust in a comprehensive and market-relevant manner, the analysis approach combines consumer sentiment (Subjective) with brand presence in the market (Objective). The process begins with gathering consumer perceptions through structured survey responses, where participants evaluate brands on key trust attributes. These insights are then synthesized to understand how each brand is perceived within its category. To ensure the findings reflect real-world dynamics, the analysis also considers each brand’s market footprint. This dual-layered approach—merging perception with presence—enables a more realistic and strategic evaluation of brand trust. The final rankings highlight brands that are not only trusted by consumers but also hold significant influence in the marketplace.

S.N. Category
1 Auto 4-Wheeler (Regular)
2 Auto 4-Wheeler (Premium)
3 Four Wheelers EV
4 Electric Scooters
5 Two Wheelers ICE
6 Auto Tyers
7 Lubricants
8 Petrol Station
9 Consumer Durables - AC
10 Banks - Nationalized
11 Banks - Private
12 Credit Cards
13 Mutual Funds
14 Insurance - Life
15 Insurance General
16 Exchanges (Financial Services like NSE)
17 FMCG - Packaged Juice
S.N. Category
18 Masalas
19 Health Supplements
20 Oral Care (Toothpaste)
21 Organic Cosmetics Regular
22 Organic Cosmetics Premium
23 Bath Fittings
24 Electrical Switches
25 Kitchen Chimneys
26 Mattresses
27 Modular Kitchen
28 Modular Windows and Doors
29 Tiles
30 Pens
31 Hosiery
32 Freight and Courier
33 Refrigerators
 
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Methodology

Biobrain conducted an online survey to identify the Most Trusted Brands across India. The survey targeted individuals aged 18 and above who are either decision-makers or influencers in purchasing products and services across 33 selected brand categories..

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Study Background

For the past 27 years, the Reader’s Digest Trusted Brands survey has uncovered India’s most trustworthy brands and this study has established its reputation as a premier consumer-based and international measure of brand preference.

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